work stories

haha I just commented in Mitch Clem's livejournal saying this. I'm sure he won't even read it. But it got me going on Taco Bell. So here's some stories for those of you who are interested.

When I was 16 I got my first job working at Taco Bell. Although I was one of the more anti-social employees, they always put me at the drive-thru (I assume it was because I was the only white person working there). I mindlessly said "Hi welcome to Taco Bell! How can I help you?" about 50 times a day and when they completed their order I always asked if they wanted hot or mild sauce.
I'll be honest, most of the time I wasn't listening and would just throw in both sauces or no sauce at all. I never thought I would get into a confrontation with one of the customers because of this.
So this angry woman and her husband drive up, and ask for us to remake their order free of charge. "Why?" I ask. "Well because we got all the way home with our food and realized that you didn't give us our mild sauce, and now our food is cold."
"So you want a free quesadilla, bean burrito, and empanada because I forgot your sauce."
"*long sigh* YES!"
"Uh, we'll be happy to remake your order if you pay for it, and we'll throw in some extra sauce for free!"
"Let me talk to the manager."
I go get my shift manager for the day, Michelle, a middle-aged, overweight pacifist thinking surely she won't comply to this lady's ridiculous request.
Michelle hears out this lady, and not only does she give them free food, but throws in an extra empanada and apologizes profusely.
I am in shock.
I say, "Michelle, what the fuck?"
She's just like, "I didn't want to put up with her. We don't want anyone suing us."
I have many many Taco Bell stories. I don't know which one is the best.
There was another time where an SUV full of hipster dudes drove through. They ordered like 20 bean burritos and were talking to me as they waited for their food.
They asked if they could have green sauce instead of hot or mild. I'm like "alright sure." So I give them a huge handful of green sauce, and then one dude says, "Why do we have to ask for it?"
"Well you have to ask for any sauce, sir." (I had a hard time not being sarcastic.)
"No I mean, why don't ya'll offer it upfront?"
"Because it's more expensive and doesn't get requested very often."
So I hand him his order and as he drives away his friend flicks me off.
In an act of blind rage, I lean out the window and yell at the top of my lungs, "FUCKER!!"
I lean back into the store and everyone is stunned. Shocked. They don't know what to say. I'm like, "I am so sorry. That was stupid." And then they just burst into laughter.

THIS JUST IN:
Mitch responded to my story (the first one) with this comment:

No offense, that story just sounds like you being a dick and a customer getting upset about it. In fact, I got angry on the customer's behalf just reading it.

So Mitch Clem hates me! Not only did he acknowledge my presence but he hates me! GREAT!! HAHAHA
I told the actual manager the story and he took Michelle aside and got mad at her. I was not being a dick. That lady was ridiculous.